Frequently Asked Questions
Everything you need to know about your Swiss Beauty journey.
Are Swiss Beauty products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return policy for makeup products?
Due to hygiene reasons, we only accept returns on products that are damaged during transit or if the wrong item was delivered. Please contact our support team within 48 hours of delivery.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible pin codes.
How can I find the right foundation shade for my skin tone?
You can use our 'Shade Finder' tool available on each product page, or refer to our detailed swatches that showcase the product on various skin tones.
Are your products dermatologically tested?
Most of our products are dermatologically tested to ensure they are safe for all skin types. We recommend checking the specific product description for detailed ingredient information.